Privacy Policy


Effective Date: 09/2025

Roger’s Refrigeration and Electrical (“Company,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our HVAC services in Andalusia, AL, and the surrounding areas.


Information We Collect


We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, and payment details provided when you request service, schedule an appointment, or apply for financing.
  • Service Information: Details about your HVAC system, service history, and maintenance needs.
  • Website Usage Information: Non-personal data such as browser type, IP address, and pages visited, used to improve our website experience.


How We Use Your Information


The information we collect may be used to:

  • Schedule and provide heating, cooling, and electrical services
  • Process payments and financing applications
  • Communicate with you regarding appointments, promotions, or service updates
  • Improve our website, services, and customer support
  • Comply with legal or regulatory requirements


Sharing of Information


We do not sell, trade, or rent your personal information. We may share information only in the following situations:

  • With trusted third-party vendors and partners (such as financing providers) who assist in delivering our services
  • When required by law or to protect our legal rights
  • In connection with a business transfer, merger, or acquisition


Data Security


We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to keep your information safe, no method of data transmission over the internet can be guaranteed to be 100% secure.


Your Choices


You may choose to:

  • Opt out of receiving promotional emails or service reminders by contacting us directly
  • Request access, correction, or deletion of your personal information by calling or emailing us


Third-Party Links


Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.


Updates to This Privacy Policy


We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


Contact Us


For questions about this Privacy Policy or how your information is handled, please contact us:

Roger’s Refrigeration and Electrical
Andalusia, AL
Phone: 334-222-8977
Email: javis.nelson116@gmail.com, khnelson82@gmail.com